Privacy

Security

Privacy Policy

It is the policy of this institution to respect the privacy of our customers and to protect the security and confidentiality of your non-public personal information. We have established policies to: (1) insure the security and confidentiality of our customers' records and information; (2) protect against any anticipated threats or hazards to the security or integrity of such records; and, (3) protect against unauthorized access to, or use of, such records or information which could result in substantial harm or inconvenience to any of our customers.

FACTS WHAT DOES POINTWEST BANK DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and account balances
  • checkingaccountinformationandcredithistory
  • payment history and transaction or loss history
When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons POINTWEST Bank chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does POINTWEST Bank Share? Can you limit this sharing?
For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes—
to offer our products and services to you
No We don't share
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes—
information about your transactions and experiences
No We don't share
For our affiliates’ everyday business purposes—
information about your creditworthiness
No We don't share
For non-affiliates to market to you No We don't share
Questions? Call 254-826-5333 or go to www.pointwestbank.com
Who we are
Who is providing this notice? POINTWEST Bank
What we do
How does POINTWEST Bank protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does The Farmers and Merchants Bank collect my personal information? We collect your personal information, for example, when you
  • apply for a loan or make a wire transfer
  • make deposits or withdrawals from your account or open an account
  • show your government-issued ID
  • We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates' everyday business purposes - information about yoru creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • POINTWESTBank has the following affiliates:
    • West Bancshares, Inc.
    • West Bancshares of Delaware, Inc.
Non-affiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • POINTWEST Bank does not share with non-affiliates so they can market to you
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • POINTWEST Bank has a joint marketing agreement with Texas Independent Bank.
Other important information